BEGLA 138
Reading and Speaking Skills
IGNOU BEGLA 138 Free Solved Assignment 2024
BEGLA 138 Free Solved Assignment July 2024 & Jan 2025
Reading and Speaking Skills
Q 1. Read the following passage and answer the questions that follow.
(a) How do you categorize this article by Jayanthi Natarajan based on the knowledge of different types of texts? Justify your response.
Ans. This article is an analytical and opinion-based editorial. It evaluates India’s environmental challenges using data, logical reasoning, and critical commentary.
It also reflects the author’s opinion on the politicization of environmental issues and provides insight into what should ideally be done to address them, which is typical of editorial or opinion writing.
b) What methods and strategies are being used by the author in this article? How are the intended goals achieved?
Ans. The author uses statistical evidence, comparative analysis, and logical argumentation to highlight the realities of environmental performance and policy.
She references credible international data (like the EPI), contrasts India’s past rankings, and critiques the imbalance between environment and development.
These strategies effectively expose the oversimplification and politicization of environmental issues.
(c) What, according to you, is the author’s objective or purpose in structuring her article in this particular manner?
Ans. The author’s objective is to urge depoliticization of environmental issues and advocate for context-specific environmental strategies for India.
By first addressing misconceptions regarding rankings and then focusing on core issues like deforestation and river management, she builds a coherent narrative that calls for balanced, informed, and pragmatic action.
(d) What are the major environmental concerns for the Indian government globally as well as domestically?
Ans. Globally : India’s poor performance on international environmental rankings such as the EPI affects its reputation and obligations in global forums.
Domestically : Major concerns include deforestation (due to population pressure, agriculture expansion, timber usage), industrial pollution, river conservation, and balancing environmental needs with development and poverty eradication.
(e) What according to you might be the reason for India’s dismal performance on the Environmental Performance Index (EPI)and the factors contributing to it?
Ans. India’s low rank is due to multiple factors:
➛High population pressure leading to unsustainable forest use.
➛Weak enforcement of environmental laws beyond industrial deforestation.
➛Lack of comprehensive monitoring of household and agricultural practices.
➛Inadequate balance between development and environment, with political priorities often overriding ecological concerns.
➛Economic limitations, as wealthier nations tend to perform better on EPI, as stated by the report authors themselves. IGNOU BEGLA 138 Free Solved Assignment 2024
(f) How does ideology or political affiliation create an effect on one’s understanding of the environment?
Ans. Viewing environmental protection through a political lens often distorts priorities, leading to selective concern based on political gains rather than ecological needs.
It oversimplifies complex environmental issues and may result in misrepresentation of data (like shock at outdated rankings) to support political narratives.
This hinders the formulation of balanced, scientific, and long-term policies, reducing environmental action to a partisan issue rather than a national imperative.
(g) Suggest an alternative title along with its proper justification.
Ans. Alternative Title: “Environmental Challenges: A Call for Balanced and Apolitical Action”
Justification: This title captures the core message of the article — the need to address environmental issues beyond politics, with a balanced approach that aligns national priorities with sustainable development goals.
SECTION B
Q 2. Differentiate and explain the following in detail:
(a) Rhythm and stress
(b) Falling and rising intonation
Ans. (a) Rhythm and Stress : Rhythm and stress are key features of spoken English that influence how natural and fluent speech sounds. Though related, they serve different functions. IGNOU BEGLA 138 Free Solved Assignment 2024
Rhythm refers to the pattern of sounds and silences in speech. It’s like the “beat” of the language.
English is a stress-timed language, meaning that the time between stressed syllables tends to be roughly the same, regardless of how many syllables are in between.
This creates a natural rhythm that native speakers follow unconsciously. For example:
“He went to the market.”
Here, “went” and “mar” (in market) are stressed. The words in between are spoken more quickly to maintain the rhythm.
Stress, on the other hand, refers to the emphasis placed on certain syllables or words.
In English, some syllables within words (word stress) and some words within sentences (sentence stress) are given more prominence.
Stressed syllables are louder, longer, and higher in pitch. For example:
Word stress: TAble, not taBLE.
Sentence stress: In “I didn’t say he stole the money”, stressing different words changes the meaning entirely:
➛ I didn’t say he stole the money (someone else did).
➛ I didn’t say he stole the money (maybe I implied it).
➛ I didn’t say he stole the money (maybe someone else did), and so on.
In summary, rhythm is the overall flow, while stress is about where emphasis is placed to guide meaning and understanding.
Ans (b) Falling and Rising Intonation
Intonation is the variation of pitch while speaking. It conveys attitudes, emotions, and meaning beyond the literal words. Two major patterns are falling and rising intonation. IGNOU BEGLA 138 Free Solved Assignment 2024
Falling intonation occurs when the pitch of the voice drops at the end of a sentence. It is the most common intonation pattern in English and is typically used:
In statements:
“She’s coming tomorrow.” ⬇️
In WH-questions:
“Where are you going?” ⬇️
To show certainty or completion of an idea.
Falling intonation gives a sense of finality or confidence. It tells the listener that the speaker has finished their thought.
Rising intonation, by contrast, occurs when the pitch rises at the end of a sentence. It is used:
In yes/no questions:
“Are you ready?” ⬆️
To express uncertainty, surprise, or to prompt a response.
Sometimes in lists, where pitch rises with each item and falls on the last:
“We bought apples, oranges, bananas, and grapes.” ⬆️ ⬆️ ⬆️ ⬇️
Rising intonation invites engagement or implies more is to come.
In summary, falling intonation signals closure and certainty, while rising intonation signals a question, doubt, or continuation.
Q 3. Explain the strategies for efficient study reading and the steps to remember while summarizing a paragraph/chapter.
Ans. When it comes to studying, simply reading isn’t enough. If you’re not actively engaging with the material, chances are you’ll forget most of it within a few hours.
To truly understand and retain information, you need efficient study reading strategies and a clear process for summarizing what you’ve learned.
Whether you’re a student preparing for exams or a professional brushing up on a subject, using the right techniques can save you time and improve your comprehension.
Let’s break it down into two parts: how to read efficiently and how to summarize effectively. IGNOU BEGLA 138 Free Solved Assignment 2024
Part 1: Strategies for Efficient Study Reading
1. Set a Clear Purpose Before Reading
Before you even open the book, ask yourself: Why am I reading this? Are you trying to get a general overview or dive deep into details? Having a clear purpose helps you stay focused and filter out unnecessary information.
Tip: Write your purpose on a sticky note and keep it next to you while reading. It’ll serve as a reminder to stay on track.
2. Preview the Material
Don’t just dive in blindly. Skim the headings, subheadings, bullet points, and summary sections first. This gives you a roadmap of what the chapter or article is about.
Think of it like scanning a menu before ordering. You want to know what’s on offer before committing.
3. Break It Down into Sections
Long chapters can feel overwhelming. Divide the content into small, manageable chunks. Focus on one section at a time instead of tackling the entire chapter in one go.
This method helps reduce fatigue and keeps your brain sharp.
4. Use Active Reading Techniques
Don’t passively read like you’re scrolling social media. Engage with the text. Highlight key points, underline important terms, or write notes in the margins.
Some people even like to read out loud or teach the concept to an imaginary class — both are great ways to reinforce understanding.
5. Ask Questions While Reading
Interrogate the text. Ask questions like:
➛ What is the main point of this paragraph?
➛ How does this information connect to what I already know?
➛ Why is this important?
By doing this, you turn reading into a conversation instead of a monologue.
6. Use Visual Aids IGNOU BEGLA 138 Free Solved Assignment 2024
If you’re a visual learner, create mind maps, flowcharts, or diagrams to represent the concepts you’re reading. Turning words into visuals makes abstract ideas easier to grasp and remember.
7. Take Regular Breaks
Your brain has a limit. Reading non-stop for hours won’t make you smarter. Follow the Pomodoro Technique — 25 minutes of focused reading followed by a 5-minute break. After four cycles, take a longer break.
This keeps your mind fresh and helps avoid burnout.
Part 2: Steps to Remember While Summarizing a Paragraph or Chapter
Summarizing helps you process information deeply and retain it for longer. But there’s a right way to do it. Here’s how you can summarize effectively:
1. Read the Whole Text First
Before trying to summarize, make sure you’ve read the entire paragraph or chapter thoroughly. Understanding the full context is crucial. Skimming or stopping halfway can lead to incorrect or incomplete summaries.
2. Identify the Main Idea
Every paragraph or chapter has a central point — a core idea around which everything else revolves. Ask yourself: What’s the author trying to say here?
Underline or highlight sentences that capture this idea.
3. Pick Out Supporting Details
Once you’ve found the main idea, look for supporting points that explain or back it up. These could be examples, facts, or arguments. However, avoid copying every detail. Just pick the essential ones.
4. Use Your Own Words
This step is critical. Summarizing isn’t about copying and pasting sentences from the original text. It’s about rewriting the core ideas using your own words and style. This ensures you’ve actually understood the material.
5. Keep It Short and Focused
A summary should be brief — a condensed version of the original. Remove redundant information, filler words, or anything that doesn’t add value. Aim for clarity and simplicity.
Remember: The goal is to express what matters most as clearly as possible.
6. Maintain the Original Meaning
While using your own words, don’t twist the message. Your summary should reflect the original author’s intent, not your interpretation or opinion.
Stick to the facts, and avoid adding personal comments or extra ideas.
7. Check for Flow and Logic
After writing your summary, read it again. Does it make sense on its own? Is it logically organized? Is it easy to understand without needing the original text?
Editing your summary for flow and clarity can make a huge difference.
8. Use Bullet Points (If Needed)
For chapters with lots of subtopics, bullet points can help organize your summary neatly.
Each bullet can represent a key concept or section. This makes reviewing easier and faster, especially before exams.
9. Review and Revise
Don’t be afraid to refine your summary. You might find better words or realize you missed a key point. Reviewing what you wrote also helps reinforce the content in your memory.
Q 4. What are the five key elements of a story? Explain.
Ans. Stories have been a part of human life for thousands of years. Whether it’s a bedtime tale, a bestselling novel, or a blockbuster movie, every story that captures our attention and emotions is built on five key elements.
These elements are like the bones of a body — without them, the story would collapse. IGNOU BEGLA 138 Free Solved Assignment 2024
Let’s break down each of these five essential parts in a simple and easy-to-understand way:
1. Characters – The People We Care About
Every story needs characters. They are the heart and soul of any narrative. Without them, there’s no one for the audience to connect with or root for.
The main character is usually called the protagonist — this is the person whose journey or struggle we follow.
On the other hand, you might have an antagonist, who stands in the way of the main character’s goal.
But it doesn’t always have to be a person — it can be a force, a situation, or even the character’s own inner conflict.
Characters need depth. They should have goals, flaws, emotions, and growth. The best stories show how characters change over time based on the events they go through.
Example: In Harry Potter, Harry is the main character. He’s brave, curious, and kind — but he also struggles with doubt and fear. As the story progresses, he grows stronger and wiser. IGNOU BEGLA 138 Free Solved Assignment 2024
2. Setting – Where and When the Story Takes Place
The setting gives the story its backdrop. It includes the location, time period, environment, and sometimes even the mood of the scene. A strong setting can pull the reader right into the world of the story.
Is it taking place in a small village in the 1800s? Or a futuristic city with flying cars? Is it during a snowy winter or a hot summer day? These details matter. They help create atmosphere and can even influence how characters behave.
Example: The dark and magical world of Hogwarts in the Harry Potter series makes the story feel mysterious and exciting. It wouldn’t be the same if it took place in an ordinary school.
3. Plot – What Happens in the Story
The plot is the sequence of events that happen from beginning to end. It’s the action — the “what happens next” part that keeps us turning pages or watching till the end.
Most stories follow a basic structure:
➛ Beginning (Exposition): Introduces characters and setting
➛ Middle (Rising Action and Climax): The conflict builds up, reaches the peak
➛ End (Falling Action and Resolution): Problems are resolved, story concludes
➛ Good plots have conflict, tension, and stakes. There’s usually a problem that needs to be solved or a goal that must be reached. Without a plot, the story would feel empty. IGNOU BEGLA 138 Free Solved Assignment 2024
Example: In The Lion King, Simba runs away from home, grows up, and eventually returns to claim his place as king. That journey — full of ups and downs — is the plot.
4. Conflict – The Problem or Struggle
Conflict is what makes a story interesting. It’s the obstacle or challenge that the main character has to face. Without conflict, there’s no tension, no growth, and honestly, no reason to care.
There are many types of conflict:
➛ Character vs. Character
➛ Character vs. Self
➛ Character vs. Society
➛ Character vs. Nature
➛ Character vs. Technology, etc.
Conflict drives the plot forward and shapes the character’s decisions. It’s what forces them to act, grow, and ultimately change.
Example: In Frozen, Elsa’s internal struggle to control her powers and her fear of hurting others is a conflict that drives the story forward.
5. Theme – The Message or Meaning Behind the Story
The theme is the deeper meaning or lesson the story wants to share. It’s not usually stated directly, but it’s what the audience takes away after reading or watching.
Themes can be universal — like love, friendship, courage, freedom, or loss. A good theme gives the story emotional depth and makes it feel meaningful.
Example: In Finding Nemo, the theme is about trust and letting go — a father learning to trust his son and allow him to grow up.
Q 5. What are the 7 c’s of communication? Discuss
Ans. Effective communication is the backbone of every successful relationship, workplace, or team.
But clear communication doesn’t just happen — it takes intentional effort. That’s where the 7 C’s of Communication come in.
These seven principles act like a checklist to ensure your message is understood, well-received, and free from confusion.
Let’s break them down one by one:
1. Clarity: Clarity means your message should be easy to understand. Avoid using complicated words, jargon, or vague language. Be specific about your purpose — what are you trying to say?
Why it matters: If the message isn’t clear, people may misunderstand or interpret it in different ways. IGNOU BEGLA 138 Free Solved Assignment 2024
Example:
Instead of saying, “Let’s meet later,” say, “Let’s meet at 3 PM in the conference room.”
2. Conciseness : Conciseness means getting straight to the point. Say what you need to say in as few words as possible—without sacrificing clarity. Avoid filler words or repeating yourself.
Why it matters: Long-winded messages lose attention. People are more likely to tune out if you talk or write too much.
Example:
Don’t say: “I am writing this email to let you know that I am planning to arrange a meeting tomorrow.”
Say: “I’m arranging a meeting for tomorrow.”
3. Concreteness : Concreteness means your message should be solid and specific, not vague or abstract. Use facts, figures, examples, or real-world references to support your message.
Why it matters: A concrete message builds trust and reduces the chances of misinterpretation.
Example:
Instead of saying, “Sales have improved recently,” say, “Sales increased by 15% in the last quarter.” IGNOU BEGLA 138 Free Solved Assignment 2024
4. Correctness : Correctness refers to both grammatical accuracy and factual accuracy. Use proper grammar, punctuation, and spelling. Also, double-check your facts before sharing them.
Why it matters: Mistakes in language or facts can make you appear careless or unprofessional.
Example:
Incorrect: “There is less employees now.”
Correct: “There are fewer employees now.”
5. Courtesy : Courtesy means being respectful, polite, and thoughtful in your communication. Keep your tone friendly and professional, even when addressing mistakes or complaints.
Why it matters: Courtesy builds good relationships and helps avoid conflicts.
Example:
Instead of saying, “You didn’t follow the instructions,” say, “I noticed a few steps might have been missed. Let’s go over them together.”
6. Completeness : Completeness ensures your message contains all the information the receiver needs. Don’t leave out important details or make them guess what you mean. IGNOU BEGLA 138 Free Solved Assignment 2024
Why it matters: An incomplete message can lead to delays, confusion, or the need for follow-up questions.
Example:
Incomplete: “Please send me the report.”
Complete: “Please send me the quarterly sales report by Friday at 5 PM.”
7. Consideration : Consideration means keeping your audience in mind. Think about their level of understanding, interests, background, and needs when you craft your message.
Why it matters: People are more likely to respond positively if they feel the message was tailored for them.
Example:
If you’re writing to someone unfamiliar with technical terms, avoid jargon and explain concepts in simple language.
IGNOU BEGLA 138 Assignment Question
Q 6. What do you understand by the Communication cycle?
Ans. The communication cycle is the step-by-step process that describes how people exchange messages and understand each other.
It’s not just about speaking or writing — it’s about making sure the other person gets the message the way you intended, and then responds to it.
Think of it like a loop — a complete circle where the message travels from one person to another and comes back with feedback.
The cycle keeps going until both people are on the same page.
🌀 The 6 Stages of the Communication Cycle:
- Idea or Message Formation (Thought)
Everything begins with an idea in someone’s mind. This could be a feeling, a question, a fact, or a need you want to express.
Example: You’re hungry and want to ask your friend to grab lunch.
- Encoding
This is where your brain turns the idea into words, gestures, or symbols so the other person can understand it. Basically, you’re deciding how to say what you want to say. IGNOU BEGLA 138 Free Solved Assignment 2024
Example: You say, “I’m starving. Want to grab some lunch?”
- Message Transmission (Sending the Message)
Now you actually send your message through a communication channel. This could be speaking, writing, texting, or even using body language or facial expressions.
Example: You speak the sentence to your friend or send a text message.
- Receiving the Message
The other person hears, sees, or reads the message. Their brain picks it up — this is the “input” stage for them.
Example: Your friend reads your text or hears your voice.
- Decoding
Now your friend interprets your message — they try to understand what you meant. This depends on their own knowledge, mood, and how clearly you sent the message.
Example: Your friend thinks, “Okay, they’re hungry and want to eat now.”
- Feedback
Here’s the final and super important part — feedback. Your friend replies, which completes the communication cycle. Feedback tells you whether your message was received and understood correctly.
Example: They say, “Sure! Let’s go get something!” or “Sorry, I already ate.”
Why Is the Communication Cycle Important?
✅ It ensures both people understand each other clearly.
✅ It allows for questions, clarification, and corrections.
✅ It builds better relationships, both personally and professionally.
✅ It reduces misunderstandings and errors.
Real-Life Example: Imagine you’re in class and don’t understand something. You raise your hand (sending a message), and the teacher explains it (feedback).
If you still look confused, the teacher might explain it in a different way — and the cycle continues until you understand. That’s communication in action!
Q 7. Rohan and Sonu are two best friends who have not been able to meet each other due to the pandemic. Both of them are going to meet each other today evening at Sonu’s house with a plan to watch a movie of their choice. Create an informal conversation on behalf of Rohan persuading Sonu to step out of the house so that both of them can enjoy an evening stroll.
Ans. Rohan:
Oye Sonu! Finally, we’re meeting after soooo long! Feels like ages, man. 😄
Sonu:
I know right! This pandemic really messed up all our hangouts. Good to see you finally in person, bro! IGNOU BEGLA 138 Free Solved Assignment 2024
Rohan:
Same here! But hey, before we dive into that movie marathon… how about a quick stroll outside? Just around the block. Fresh air, some gupshup — just like old times?
Sonu:
Hmm… but yaar, we’ve got everything set here na — snacks, comfy sofa, my awesome TV. Why go out?
Rohan:
Arrey baba, I know your setup is top-notch 😆 But we’ve been locked in for so long. Just imagine — a walk under the evening sky, cool breeze, maybe grab a kulfi on the way?
Sonu:
Haha! You had me at kulfi. But it’s kinda lazy vibes right now… can’t we just chill in?
Rohan:
Brooo… 15-20 minutes only! No phone screens, no distractions. Just you and me, walking and laughing like we used to. We’ll be back before you even realize.
Sonu:
You’re trying to guilt-trip me with nostalgia now? 😄
Rohan:
Totally. And it’s working, isn’t it? 😂 Come on yaar, the weather’s perfect. Plus, we’ll feel less guilty stuffing ourselves with popcorn later.
Sonu: IGNOU BEGLA 138 Free Solved Assignment 2024
Okay okay, fine! You win. Let me grab my slippers. But only if you’re buying the kulfi!
Rohan:
Deal! And maybe a samosa too if you behave. Let’s gooo!
Q 8. Explain in detail the difference between the different types of Text.
Ans. There are four main types of text — each has a unique purpose, tone, and structure:
. Narrative Text
. Descriptive Text
. Expository (Informative) Text
. Persuasive Text
Let’s break down each one in detail:
- Narrative Text – Telling a Story
Purpose: To entertain, narrate events, or share a story.
Key Features:
➛Has characters, a setting, and a plot.
➛Often follows a beginning, middle, and end structure.
➛Uses dialogue and emotions.
➛Written in past tense (mostly).
Examples:
➛Novels, short stories, folk tales, personal diaries, or movie scripts.
Example Line:
“As the sun dipped below the hills, Maya realized she had forgotten the map back at the cottage.” IGNOU BEGLA 138 Free Solved Assignment 2024
How it feels: You’re going on a journey with the characters.
2. Descriptive Text – Painting a Picture with Words
Purpose: To describe something — a person, place, object, or feeling — in detail so the reader can visualize it.
Key Features:
➛Uses lots of adjectives and sensory language (what you see, hear, smell, feel, taste).
➛Focuses on the “what it looks like” aspect.
➛Often used within narrative text to add depth.
Examples:
Travel blogs, character descriptions in books, product descriptions.
Example Line:
“The garden was bursting with color — roses in deep crimson, sunflowers standing tall, and lavender swaying in the breeze.”
How it feels: You’re seeing something vividly in your mind, almost like a mental painting.
3. Expository Text – Explaining or Informing
Purpose: To give information, explain facts, or teach something.
Key Features:
➛Logical order (e.g., cause and effect, compare and contrast, steps in a process).
➛No personal opinions. IGNOU BEGLA 138 Free Solved Assignment 2024
➛Focuses on facts and clarity.
➛Formal tone.
Examples:
Textbooks, how-to guides, newspaper articles, encyclopedia entries.
Example Line:
“Photosynthesis is the process by which green plants convert sunlight into energy using chlorophyll.”
How it feels: You’re gaining knowledge — like being in a classroom or reading a manual.
4. Persuasive Text – Convincing You of Something
Purpose: To influence the reader’s thoughts, opinions, or actions.
Key Features:
➛Includes arguments and supporting evidence.
➛Uses strong language and rhetorical questions.
➛Often presents both sides, but clearly supports one.
Examples:
Advertisements, opinion articles, political speeches, debates, campaigns.
Example Line: IGNOU BEGLA 138 Free Solved Assignment 2024
“If we don’t act now to protect the environment, our future generations will suffer the consequences.”
How it feels: Someone is trying to convince or inspire you.
🧠 Bonus: Other Specific Text Types You Might Encounter
➛Procedural Text: Gives step-by-step instructions (like recipes or manuals).
➛Informal Text: Casual, like chats, personal letters, or social media posts.
➛Formal Text: Used in professional or academic settings (resumes, reports, research papers).
Q 9. What are the barriers that influence communication?
Ans. 1. Physical Barriers : These are environmental or physical issues that block communication.
Examples: IGNOU BEGLA 138 Free Solved Assignment 2024
➛Noise (like traffic or loud music)
➛Poor phone or internet connection
➛Distance between people
➛Physical obstacles like walls or closed doors
How it affects: The message may not reach clearly, or parts of it may be missed entirely.
- Psychological Barriers : These involve a person’s mental and emotional state.
Examples:
➛Stress or anxiety
➛Anger or frustration
➛Low self-esteem
➛Depression or lack of focus
How it affects: The person may not listen properly, misinterpret the message, or hesitate to express themselves.
- Language Barriers : When the sender and receiver don’t share the same language or use too much technical jargon.
Examples:
➛Speaking in English to someone who only understands Hindi
➛Using complex words when simple ones will do
➛Using slang the other person doesn’t know
How it affects: Misunderstandings, confusion, or the receiver feeling left out.
- Cultural Barriers : Differences in beliefs, values, customs, and behaviors can impact communication. IGNOU BEGLA 138 Free Solved Assignment 2024
Examples:
➛Different gestures mean different things in various cultures
➛Varying communication styles (direct vs. indirect)
➛Differences in norms or taboos
How it affects: Messages may be misunderstood, or someone may unintentionally offend the other person.
- Perceptual Barriers : These occur when people interpret things based on their own experiences, opinions, or biases.
Examples:
➛Assuming someone is rude just because they’re quiet
➛Jumping to conclusions
➛Misreading body language
How it affects: The listener may “hear” something that wasn’t intended, or completely miss the point.
- Attitudinal Barriers : These stem from personal attitudes or mindsets that affect the willingness to communicate effectively.
Examples: IGNOU BEGLA 138 Free Solved Assignment 2024
➛Arrogance or ego
➛Lack of interest
➛Being judgmental
➛Overconfidence
How it affects: The speaker or listener may not be open to new ideas or other points of view.
- Organizational Barriers (in workplaces) : These happen due to structure or hierarchy in organizations.
Examples:
➛Too many layers of management
➛Lack of clear communication channels
➛Confusing rules or procedures
How it affects: Important messages may get delayed, lost, or distorted as they move through multiple levels.
- Technological Barriers : Technology helps communication, but it can also create problems when not used properly.
Examples:
➛Miscommunication via text or email due to tone confusion
➛Outdated tools
➛Over-reliance on digital methods (less face-to-face interaction)
How it affects: Messages may seem cold, unclear, or get ignored.
BPAG 174 Free Solved Assignment